Customer Support
We're here to help you get the most out of our products and services. Choose the support option that best fits your needs.
Live Chat
Get instant help from our support team
Online Now
Phone Support
Speak directly with our experts
+233 (0)509 098 534
Email Support
Send us detailed questions
support@mesika.org
Knowledge Base
Find answers in our documentation
Submit a Support Ticket
Describe your issue and we'll get back to you within 4 hours during business hours.
Quick Links
System Status
InstaHMS360
Operational
Phast Suite
Operational
Mobile Banking Platform
Operational
Support Systems
Operational
Support Hours
Monday - Friday8:00 AM - 6:00 PM GMT
Saturday9:00 AM - 2:00 PM GMT
SundayEmergency Only
24/7 Emergency Support
Available for critical security incidents and system outages