Terms of Service

1. Acceptance of Terms

By accessing or using Mesika Limited's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Mesika Limited provides enterprise technology solutions including:

• Financial technology solutions and banking platforms
• Custom software development services
• Cybersecurity and compliance services
• Managed IT services and support
• Healthcare management systems
• Business management software

3. User Responsibilities

• Provide accurate and complete information
• Maintain the confidentiality of account credentials
• Use services in compliance with applicable laws
• Report security incidents promptly
• Pay fees and charges as agreed

4. Intellectual Property

All content, features, and functionality of our services are owned by Mesika Limited and are protected by international copyright, trademark, and other intellectual property laws.

5. Limitation of Liability

Mesika Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services, except as required by applicable law.

6. Service Level Agreement

• 99.9% uptime guarantee for hosted services
• 24/7 technical support availability
• Response times as specified in service agreements
• Regular maintenance windows with advance notice

7. Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Upon termination, you will retain access to your data for a reasonable period to facilitate migration.

8. Contact Information