Data Protection
We are committed to protecting your personal data and maintaining the highest standards of data security and privacy across all our operations.
Data Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access sensitive information.
Monitoring & Auditing
Continuous monitoring and regular audits to ensure data protection compliance.
Compliance Standards
Full compliance with GDPR, Ghana DPA, and other international data protection regulations.
Data Collection & Processing
What Data We Collect
- Personal identification information (name, email, phone)
- Professional information (company, job title)
- Technical data (IP address, browser type, usage patterns)
- Communication data (support tickets, chat logs)
How We Use Your Data
- Provide and improve our services
- Communicate with you about our products
- Process transactions and billing
- Ensure security and prevent fraud
Your Rights
Data Subject Rights
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
How to Exercise Your Rights
Contact our Data Protection Officer at dpo@mesika.org to exercise any of your data protection rights.
Security Measures
Technical Safeguards
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication
- Regular security assessments
Organizational Measures
- Staff training on data protection
- Data protection impact assessments
- Incident response procedures
- Regular policy reviews and updates
Contact Our Data Protection Officer
If you have any questions about our data protection practices or wish to exercise your rights, please contact our Data Protection Officer:
Data Protection Officer
Mesika Limited
1st Nii Nmai Street, House No. 43
Adjiringanor, East Legon, Accra
Ghana
Email: dpo@mesika.org
Phone: +233248635746